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Terms and Conditions of WinBig21 Casino
Purpose of the Terms
These Terms and Conditions ("Agreement") govern the use of our online gaming services (the "Services") provided by WinBig21 Casino ("we", "us", or "our"). By accessing, browsing, or using the Services, you agree to be bound by these terms. If you do not agree with these terms, please do not use the Services.
Acceptance of Terms
These terms may be modified at any time without prior notice. Your continued use of the Services after such modification constitutes your acceptance of the revised terms.
Age and Legal Restrictions
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. If you are under 18, please do not use the Services. We reserve the right to verify your age and require proof of identity if necessary.
Account Registration
To register for an account with us, you must be at least 18 years old (or the age of majority in your jurisdiction) and have a valid email address.
We may require verification of your identity and/or proof of residence to comply with applicable laws and regulations. You agree to provide such information as required by us from time to time.
You are responsible for maintaining the confidentiality and security of your account login credentials (username and password) and any other sensitive information related to your account.
Deposits and Withdrawals
We accept various payment methods, including credit/debit cards, e-wallets, and cryptocurrencies. Please refer to our website for a list of accepted payment methods.
The minimum deposit amount is $10 (or the equivalent in your local currency). The maximum deposit/withdrawal limit is $5,000 per transaction.
Deposits are processed immediately. Withdrawals may take up to 3 business days to process. Please note that we reserve the right to charge a fee for certain payment methods.
We have an anti-money laundering policy in place to prevent and detect money laundering activities. You agree not to use our Services for any purpose that may facilitate money laundering or other illicit activities.
Bonuses and Promotions
Bonuses are credited automatically upon meeting the required deposit amount and/or completing specific tasks. Please refer to our website for details on available bonuses and promotions.
You must wager your bonus funds at least 35 times before withdrawing any winnings related to those bonus funds.
Bonuses expire within 30 days of crediting. You agree not to use our Services in a way that could be considered bonus abuse, including but not limited to exploiting bonuses or using third-party software to manipulate gameplay.
Gameplay and Fairness
We utilise a random number generator (RNG) to ensure fair and unbiased outcomes for all games.
In the unlikely event of a game malfunction, we reserve the right to cancel any ongoing gameplay and refund any stakes placed on the affected game.
You agree not to use our Services in excess of what is reasonable for recreational purposes. We may limit your play if we suspect you are using our Services in a way that could be considered excessive or abusive.
Responsible Gambling
We offer self-exclusion options, allowing you to exclude yourself from playing certain games or accessing the Services for a specified period. Please contact us to request self-exclusion.
You agree not to deposit, wager, or play in excess of what is reasonable for recreational purposes.
We provide links to responsible gaming organisations and support services. Please visit our website for more information.
Prohibited Activities
You agree not to use our Services in a way that could be considered bonus abuse, including but not limited to exploiting bonuses or using third-party software to manipulate gameplay.
You agree not to engage in any form of cheating, hacking, or other manipulative behaviour intended to gain an unfair advantage while playing our games.
You agree not to use bots, automated systems, or other software that could be used to manipulate gameplay or circumvent our terms and conditions.
Account Suspension and Closure
You may request closure of your account at any time by contacting us. Please note that we reserve the right to verify your identity before processing a closure request.
We reserve the right to suspend or close your account if you breach these terms and conditions in any way.
We reserve the right to suspend or close accounts that have been inactive for an extended period (as determined by us).
Privacy and Data Protection
We collect various types of information from you, including but not limited to your name, email address, IP address, and payment details.
We use the information collected from you for purposes related to providing our Services, improving gameplay experience, and verifying compliance with applicable laws and regulations. We store your personal data securely in accordance with relevant data protection legislation (including GDPR if applicable).
Limitation of Liability
You acknowledge that gaming involves risk and that we are not liable for any losses you incur while using our Services.
We are not liable for system errors, including but not limited to technical malfunctions or bugs in games.
We are not responsible for the content of external websites linked from our website. By clicking on any link, you acknowledge that we do not endorse or recommend such third-party services.
Amendments and Updates
We reserve the right to modify these terms at any time without prior notice. Your continued use of the Services after such modification constitutes your acceptance of the revised terms.
We will notify you of significant changes to our terms and conditions by email or through in-game notifications.
By using the WinBig21 Casino Services, you agree to be bound by these Terms and Conditions.
